Answers to Your Top Questions

Quick explanations covering our platform, security, and payment services. If you can't find it here, check the Self-Service Portal!

Getting Started with Cepta

What is Cepta and what are its core services?

Cepta is a secure, global payment gateway and financial technology platform. We provide a comprehensive suite of solutions, including B2B payments, cross-border remittance, Stable Coin On/Off-Ramp, and Bank-as-a-service (BaaS).

How does Cepta simplify B2B payments?

Cepta simplifies B2B payments by enabling businesses to seamlessly accept payments from all channels; online, mobile, and in-person while providing a unified dashboard for reconciliation and management.

What is Cepta's role in cross-border remittance?

We enable cost-efficient and faster cross-border remittances by using local payment rails like FPS (UK), SEPA (EU), and Wire (US), which are a significant improvement over traditional SWIFT-only models.

Is Cepta's platform secure and compliant?

Yes, security is our top priority. We are a FINTRAC MSB regulated business in Canada and are a PCI-DSS compliant gateway to protect cardholder data. We also have built-in AML/CTF and fraud monitoring.

What is the benefit of a multi-currency account?

Our integrated multi-currency accounts allow you to collect, hold, and transact in multiple currencies (USD, GBP, EUR, NGN, and more), improving cash flow and reducing currency conversion costs.

How can my business use a Stable Coin On/Off-Ramp?

Our Stable Coin On/Off-Ramp allows your business to quickly convert fiat currency to stablecoins (like USDC/USDT) and back again. This is ideal for near-instant cross-border settlements, especially for Web3 businesses and suppliers.

What is Bank-as-a-service (BaaS) and how does Cepta provide it?

Our BaaS solution provides a plug-and-play banking infrastructure via API, allowing businesses like marketplaces and neobanks to offer financial services such as white-label sub-accounts and virtual IBANs to their users.

How does Cepta's platform support different payment channels?

Our payment gateway offers multi-channel acceptance through various methods, including credit cards (Visa, Mastercard, Amex), mobile wallets, and bank transfers, all through a single integration.

Can I monitor my transactions in real-time?

Yes, Cepta’s unified dashboard gives you a live, real-time overview of all your gateway transactions, enabling easy reconciliation and providing valuable insights into your business’s financial health.

How can Cepta help reduce costs for my business?

By offering competitive acquiring rates and transparent FX conversion, our platform helps you lower operational costs and improve profitability, especially for businesses with high remittance volumes.

What are the use cases for Cepta's platform?

Cepta is used across a range of industries, including Airlines & Travel, Marketplaces, Retail & eCommerce, and Digital Services for use cases such as ticketing, seller payouts, and subscriptions.

How does Cepta's platform integrate into my existing systems?

We offer seamless integration via an Embedded API, a hosted checkout page, or a mobile SDK, allowing you to choose the best option to fit your technical and business needs.

What is the OTC & FX Desk?

The OTC & FX Desk provides businesses with high remittance and FX volumes access to institutional-grade liquidity for bulk remittances, treasury FX, and crypto-fiat conversions.

Does Cepta provide solutions for businesses of all sizes?

Yes, our platform is scalable and built to serve businesses from SMEs to large enterprises with millions in transaction volume.

How does Cepta's payment gateway work?

A cardholder initiates a payment, the funds are routed through Cepta’s secure gateway, and the net proceeds are settled directly into your Cepta account for easy access.

What is the benefit of an instant settlement?

Our platform offers instant settlement, meaning net proceeds from your transactions flow into your Cepta account immediately, which significantly improves your cash flow.

Where can my business use Cepta's services?

Cepta has a global presence with local rails in the United Kingdom, Canada, Nigeria, Tanzania, Ghana, and Kenya, giving you access to a wide range of international markets.

How does Cepta support marketplaces?

Cepta’s BaaS solution and ledger for fund allocation allow marketplaces to give sellers instant payouts to virtual IBANs and manage internal funds seamlessly.

What is KYC and why do I have to do it?

Know Your Customer (KYC) is a mandatory global regulation. It verifies the identity of all users and businesses to prevent financial crime and fraud. We handle this entire process for you.

How does Cepta protect my funds and data?

We use bank-grade security, including end-to-end encryption and Multi-Factor Authentication (MFA). We are PCI-DSS certified, meaning your card data is protected at the highest level.

Question: How do you monitor for fraud?

We use advanced AI and Machine Learning to monitor every transaction in real-time. Our system flags unusual behavior immediately to stop fraudulent activity before it causes losses.

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